Debit Memo Research
Managing the receipt of Agency Debit Memos (ADMs) raised by airlines against rules violation or under collection of fares/taxes can be a time consuming and costly task.
InterGlobe Technologies (IGT) has been retained by a number of travel agencies and GDSs to manage the receipt of these documents to analyze their validity and liaise with airlines as and when necessary.
Contact InterGlobeTechnologies at mktg@igt.in
InterGlobe Technologies (IGT) has been retained by a number of travel agencies and GDSs to manage the receipt of these documents to analyze their validity and liaise with airlines as and when necessary.
IGT OFFERINGS
The initial debit memo research activity includes the following:
The initial debit memo research activity includes the following:
- Each debit memo is linked to an internal cost centre and then recorded into the internal debit memo database
- Details as the agents ID, reason for debit memo & internal accounting code are documented into the system
- Kick back to the GDS from which it was generated
- Processing payments if it was a client generated error
- Returning as ‘disputed’ to the carrier incase of airline error
BUSINESS VALUE
- Assisting customers within the travel domain by significantly reducing debit memo payouts which improves the speed and accuracy of the fare loading process
Contact InterGlobeTechnologies at mktg@igt.inAviation
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