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Dupes Handling
Duplicate bookings result in costly inventory spoilage. Manual action to cancel or chase a cancellation is inevitable for effective inventory management. Dupes handling require sensitive decision-making and helps reduce the no show rate and increase revenues for the airline.


IGT undertakes the following activities under dupes handling:
  • Identify if concerned bookings are DUPES to each other
  • Identify the stronger as well as weaker bookings as per guidelines provided by the customer airline
  • Cancellation of weaker dupe booking and retention of stronger booking


  • Huge savings through ISO 9001:2008 certified dupes management processes thereby contributing towards effective inventory management and significant savings on potential no-shows for an airline

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