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Loyalty Programs
In the current business scenario, customer retention becomes a critical success factor for any enterprise. The cost of attracting a new customer is at least 5 times more than the cost of retaining an existing customer which ultimately helps in achieving greater profits. Thus, customer retention becomes a business imperative for enterprises today.

IGT provides a unique, comprehensive, well managed, and strategically aligned Loyalty Program Management that help in achieving not just higher revenue as well as strategic targets.


  • Application/Form processing
  • Document management and workflow
  • Data capture, verification, cleansing and exception handling 
  • Database updates and maintenance
  • Risk/Fraud Review
  • Document management/Imaging
  • Promotions and marketing activities include database creation, cleansing and management, direct mail services, outbound call campaigns, response analysis and reporting


  • Enables companies to be equipped with a sound program to manage customer relationships and optimize customer loyalty and profits
  • 24/7 support by providing services that are designed to access all disparate data sources and round the clock back office support
  • Easy accessibility to highly trained, multi-lingual, resource pool of travel professionals

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Airlines Services,Airports Services,Duty Free ServicesIGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices

Travel Distribution

IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions


IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment


IGT helps address challenges like softening consumer demand and rising fuel costs  to simplify and improve the efficiencies