Teletype Rejects
The lag time caused due to teletype rejects can result in high customer dissatisfaction, which in turn can have a huge bearing on the revenues. Teletype rejects are considered high priority and mishandling of these time critical queues can have an immediate and highly visible impact on a company’s frontline operations.
InterGlobe Technologies (IGT), with its quick turnaround time, helps its clients save huge sums of revenue loss by processing of teletype rejects.
Contact InterGlobeTechnologies at mktg@igt.in
InterGlobe Technologies (IGT), with its quick turnaround time, helps its clients save huge sums of revenue loss by processing of teletype rejects.
IGT OFFERINGS
The following reports are used for reporting activity
Teletype Reject Queues Handled
- Name change messages
- Divided messages
- Messages for e-ticketed PNRs
- Messages for flights departures
- SSR/OSI requests and other miscellaneous messages
- Messages for code-share flights
- Mainly “misaddressed” messages and "Flifo" information
- Car hire messages
- Duplicate PNR messages
The following reports are used for reporting activity
- Daily Individual Performance Report
- Daily Dupes Report
- Monthly Process Report
- Yearly Dashboard
BUSINESS VALUE
- Efficient system capabilities to incorporate 'fast keys' to achieve quicker turnaround timelines
- Easy accessibility to highly experienced team of queue management professionals
Aviation
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IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment
Transportation
IGT helps address challenges like softening consumer demand and rising fuel costs to simplify and improve the efficiencies