- Contact Center
- Back Office
IGT leverages its strong understanding of travel BPO services and cross-industry solutions to provide travel companies with innovative models that seamlessly align with business requirements. IGT’s cost effective outsourcing solutions, customized knowledge services and robust contact center outsourcing services provides support to multiple global clients that reduces their outflow on fixed and upfront investments and maintenance costs.
IGT offers extensive Business Process Outsourcing (BPO) services that cover the entire gamut of call/contact center and back-office transaction processing for the Travel industry.
- Innovative platforms, advance tools and a strong leadership instrumental in providing process rationalization
- Superior customer experience and improved revenue realization
- In-depth study of business processes, focused data management consulting and solutions with a multidisciplinary resource pool
- Reduced time-to-market through strategic initiatives and innovative market trends
- Go-to-market strategies to help companies reach out to their clients
- Enhanced capability to provide an entire lifecycle of services positioning it to attain global standards
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IGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices
IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions
IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment
IGT helps address challenges like softening consumer demand and rising fuel costs to simplify and improve the efficiencies