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Business Process Outsourcing (BPO)
Most organizations within the travel space are increasingly looking at outsourcing their non-core operations which in turn helps them to increase productivity thereby decreasing time to market.

IGT leverages its strong understanding of travel BPO services and cross-industry solutions to provide travel companies with innovative models that seamlessly align with business requirements. IGT’s cost effective outsourcing solutions, customized knowledge services and robust contact center outsourcing services provides support to multiple global clients that reduces their outflow on fixed and upfront investments and maintenance costs.


IGT offers extensive Business Process Outsourcing (BPO) services that cover the entire gamut of call/contact center and back-office transaction processing for the Travel industry.

IGT solutions cater to the following verticals:


  • Innovative platforms, advance tools and a strong leadership instrumental in providing process rationalization
  • Superior customer experience and improved revenue realization
  • In-depth study of business processes, focused data management consulting and solutions with a multidisciplinary resource pool
  • Reduced time-to-market through strategic initiatives and innovative market trends
  • Go-to-market strategies to help companies reach out to their clients
  • Enhanced capability to provide an entire lifecycle of services positioning it to attain global standards

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Airlines Services,Airports Services,Duty Free ServicesIGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices

Travel Distribution

IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions


IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment


IGT helps address challenges like softening consumer demand and rising fuel costs  to simplify and improve the efficiencies