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Air Freight companies are going through tough times as the fuel prices have gone sky high, leading to a slow down in air cargo market growth which is resulting in shifting of business to ground and ocean transport to reduce shipping costs.

In order to respond to these challenges, InterGlobe Technologies (IGT) has come up with services to help air freight companies innovate and adapt with the changing situations ensuring just-in-time delivery, growth and delivery precision. It helps the air freight industry minimize unit costs and improve shipment management efficiency over the whole lifecycle while improving customer service.  


  • Loss of cargo due to “Modal Switching”
  • Rising fuel prices
  • Looming security threats
  • Revised inventory policies
  • Manual processes and data entry  


  • Customer Relationship Management (CRM) System - A unique tool designed specifically to cater to the Air Cargo industry. The tool provides MIS and real time reporting.
  • Cargo Management System (CMS) - State of the art CMS designed and developed to provide end to end solution for the booking and tracking of air cargo shipments

Business Process Outsourcing (BPO)

  • Contact Centre Outsourcing
    • Telesales
    • Cargo booking and reservations
    • Flied sales support/ agency support
    • Pre and post flight status update
    • Delivery notification
    • Support for import
    • Payment follow-up and collection
    • Relationship management
  • Back Office Outsourcing
    • Market intelligence
    • Support for marketing campaigns
    • MIS and reporting 
    • Document management
    • Preparation and coordination of CSR
    • Payment and billing
    • Remittance of funds to airlines


  • World class services and technologically advance solutions to make a tangible impact on a company’s throughput
  • Access to systems that are cost effective and agile which provides robustness to the customers’  business
  • Reliable, secure and cost-effective systems
  • Reduction in time spent on making and checking bookings
  • Increased flexibility and service to customers through 24/7 availability
  • Less time spent on administration frees up time for sales and value added services

Contact InterGlobeTechnologies at


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