Airports
Today, the airports face great challenges due to increase in aircraft traffic, growing operating costs and space utilization problems which are caused due to rapid increase in freight volumes and inadequate capacity. The ever growing customers' expectations, security threats, severe environmental demands and liberalization have further worsened the situation which has put ground handling under tremendous pressure. At InterGlobe Technologies (IGT), we understand these problems and continuously work towards providing solutions, simultaneously increasing the efficiency and thus giving better results.
Contact InterGlobeTechnologies at mktg@igt.in
INDUSTRY CHALLENGES
- Coming up of new players in within the airline space resulting in increase in aircraft traffic
- Space utilization problems due to increase in freight volumes and insufficient capacity
- Liberalization and increase in customers' expectations have led to further increase in pressure in the ground handling arena
- Increase in operating costs due to the rising cost of fuel
IGT OFFERINGS
Information Technology (IT)
- Passenger processing & services
- Automated (self service) passenger boarding gate systems- Kiosks
- Development of passenger tracking / flow management tools
- e-Commerce portal
- Multilingual customer service desk
- Flight status notification over SMS
- Baggage services
- Passenger notification services
- Business support functions like finance and HR
BUSINESS VALUE
- Significant cost saving due to short implementation cycle
- Enhancement in customer satisfaction by providing reduced time to market and effective information
- Increase in manpower efficiency by the use of automated workflow and integrated systems
- Improves user output and minimizes training overheads by using user friendly Graphical User Interface (GUI)
Aviation
IGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices
Travel Distribution
IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions
Hospitality
IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment
Transportation
IGT helps address challenges like softening consumer demand and rising fuel costs to simplify and improve the efficiencies