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As one of the most popular vacation options preferred by people worldwide, the cruise industry has been lately faced with one of the biggest challenges to increase bottom-line profits while at the same time meet and exceed expectations for the first-time and repeat guests.
InterGlobe Technologies (IGT) understands this need and offers the best in class services in both Information Technology and Business Process Outsourcing, to help the cruises reduce operational costs and drive profits. IGT has been working with the who’s who of the cruise industry to overcome business challenges and improve operational efficiencies by providing a gamut of Travel BPO services
- Ever changing trends in customer preferences for on-board services, shore excursions and itineraries
- Strong government policies related to taxation, environment, security and labor mounts
- Mismatch between the demand and the supply curves of the cruise industry
- Increasing cost of fuel, environmental concerns, energy consumption are also a matter of concern for the cruise industry
IGT‘s two key capabilities that put its customers ahead of its competitors are standardized processes and integrated Application Development & Maintenance and travel BPO services.
Information Technology (IT)
- Application development & maintenance
- Application testing & services
- API integration
- Platform migration
- Solution framework for CMS, POS and IBE
- Business intelligence
- Call center support
- Reservations
- Revenue accounting
- Contract loading
- Staff travel helpdesk
BUSINESS VALUE
- IGT’s global knowledge, cutting edge technologies and operational expertise provides unparalleled, efficient and cost effective way to face the challenges of the cruise industry
- Short turn around time, operational and technology excellence help IGT’s clients of the cruise industry grow in leaps and bounds
Contact InterGlobeTechnologies at mktg@igt.inAviation
IGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices
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