Today, the GDS industry is investing millions to make sure that they continue to be provider of choice for the travel industry. The challenge facing this industry is to deploy an effective internet delivery system to ensure their survival.
With immense experience in Application Development & Maintenance and Back Office outsourcing for two of the largest GDSs in the industry, IGT understands the dynamic nature of this industry, the technology systems and the processes required to drive efficiencies and profits. With one of the largest pool of TPF workforce in the world today, IGT is equipped to provide innovative and cost effective solutions and services to travel distributors worldwide.
- Use of legacy systems
- Making travel agents realize the full potential of GDS
Information Technology (IT)
- Mainframe - GDS/CRS and Open system technologies
- Application development & maintenance
- Maintenance and production support
- Application testing & services
- GDS integration
- zTPF migration
- CRM
- Business intelligence
- Technology consulting
- Managing and uploading data to GDS systems
- Fares loading
- End to end contact center services
- Call centre support
BUSINESS VALUE
- Ensures flexibility with increase and decrease staffing levels as needed
- Increase in productivity because of tapping into a pool of well-trained professionals having access to the best in class technology and processes
- Expertise to make sure that the company is operating efficiently and cost effectively
Aviation
IGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices
Travel Distribution
IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions
Hospitality
IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment
Transportation
IGT helps address challenges like softening consumer demand and rising fuel costs to simplify and improve the efficiencies