Contact us : mktg@igt.in
Aviation | Travel Distribution | Hospitality | Transportation | Travel Technology Companies
Hotels

Hotel chains today are continuously struggling to live upto their brand name. Changing lifestyles, increasing customer demands and need for better loyalty programs are the key drivers of the hospitality industry. InterGlobe Technologies (IGT) builds and delivers innovative and cost effective solutions and services for its clients in the hospitality industry including hotels, resorts and restaurants. IGT is committed to leveraging technology to solve the industry’s most pressing business challenges.

InterGlobe Technologies' (IGT) portfolio of offerings boasts of domain knowledge and industry best practices. A largest pool of expertise, widest solution portfolio and a large customer base makes us the best-in-class solution provider for the hotel industry.  

INDUSTRY CHALLENGES

  • Soaring costs combined with decrease in consumer and business demand
  • Increased competition causing over capacity in the market
  • Respond to the changing customer requirements
  • Operating Issues like labor shortages & cost containment
  • Sustainable development calls for green hospitality
  • Multiple location businesses

IGT OFFERINGS 


Information Technology (IT) 

  • Internet booking engine (IBE)
  • Effective Customer relationship management (CRM)
  • Reservation system update & maintenance
  • CRS management
  • Event booking support and systems
  • Kiosks
  • Application development & maintenance
  • Maintenance and production support
  • Application testing services

Business Process Outsourcing (BPO)
  • Effective business intelligence
  • Loyalty program management
  • Enterprise data warehouse
  • Fraud control
  • Audit services
  • Procurement intelligence & vendor research
  • Inbound email reservations
  • Web reservations
  • Reservation support
  • Call centre support
  • Competitive market analytics
  • Staff schedule optimization

BUSINESS VALUE

  • Reduced operational and support cost by improving efficiencies through process excellence and technology excellence
  • Enhanced customer satisfaction and significant reduction in customer follow-ups through operations on robust technology platform leading to uninterrupted service
  • Structured requirements management through and providing direction on different travel business areas through IGT’s Business Process Re-engineering

Contact InterGlobeTechnologies at mktg@igt.in

Aviation

Airlines Services,Airports Services,Duty Free ServicesIGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices


Travel Distribution

IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions


Hospitality

IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment


Transportation

IGT helps address challenges like softening consumer demand and rising fuel costs  to simplify and improve the efficiencies