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Travel Management Companies

Travel Management Companies today are aware of the fact that in order to control their expenditure, they have to improve customer experience and they hence seek a balance between operational costs and customer satisfaction.

InterGlobe Technologies (IGT) offers a full range of services including end-to-end travel BPO services, consulting and advisory services, application development & maintenance, specifically designed for travel management companies. 


  • Lack of availability of customer related information on desktop which would help in meeting customer demands
  • Increased pressure on travel management companies to provide both travel and non-travel information to meet and exceed customer expectations

Information Technology (IT) 

  • Application development & maintenance
  • Production support
  • Technology consulting
  • Application testing & services
  • API integration
  • Platform migration
  • Solution framework including POS, IBE and CBT, ERP, CRM
  • Tour operating system
  • Airline distribution system

Business Process Outsourcing (BPO)
  • Debit memo research
  • Fares, Hotel and reservation database management
  • Business intelligence
  • Data entry
  • Call center support
  • Rules coding and quality check
  • Schedule upload and maintenance
  • Agency debit memo research
  • Fares helpdesk support facility including ATPCO fare filing and negotiated fares loading
  • Loyalty program management


  • IGT’s Global Delivery Approach and KAPTIVE™ methodology help in reducing risks, provide enhanced operational efficiency and lower overheads
  • Multiple Center of Excellence (CoEs) provide technical and domain expertise, making IGT one stop solution provider to cater to all the needs of a travel management company

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Airlines Services,Airports Services,Duty Free ServicesIGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices

Travel Distribution

IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions


IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment


IGT helps address challenges like softening consumer demand and rising fuel costs  to simplify and improve the efficiencies