Contact us : mktg@igt.in
Aviation | Travel Distribution | Hospitality | Transportation | Travel Technology Companies
Home > Industries > Travel Distribution > Travel Management Companies
Travel Management Companies

Travel Management Companies today are aware of the fact that in order to control their expenditure, they have to improve customer experience and they hence seek a balance between operational costs and customer satisfaction.

InterGlobe Technologies (IGT) offers a full range of services including end-to-end travel BPO services, consulting and advisory services, application development & maintenance, specifically designed for travel management companies. 

INDUSTRY CHALLENGES

  • Lack of availability of customer related information on desktop which would help in meeting customer demands
  • Increased pressure on travel management companies to provide both travel and non-travel information to meet and exceed customer expectations
IGT OFFERINGS 


Information Technology (IT) 

  • Application development & maintenance
  • Production support
  • Technology consulting
  • Application testing & services
  • API integration
  • Platform migration
  • Solution framework including POS, IBE and CBT, ERP, CRM
  • Tour operating system
  • Airline distribution system

Business Process Outsourcing (BPO)
  • Debit memo research
  • Fares, Hotel and reservation database management
  • Business intelligence
  • Data entry
  • Call center support
  • Rules coding and quality check
  • Schedule upload and maintenance
  • Agency debit memo research
  • Fares helpdesk support facility including ATPCO fare filing and negotiated fares loading
  • Loyalty program management

BUSINESS VALUE

  • IGT’s Global Delivery Approach and KAPTIVE™ methodology help in reducing risks, provide enhanced operational efficiency and lower overheads
  • Multiple Center of Excellence (CoEs) provide technical and domain expertise, making IGT one stop solution provider to cater to all the needs of a travel management company

Contact InterGlobeTechnologies at mktg@igt.in

Aviation

Airlines Services,Airports Services,Duty Free ServicesIGT provides a wide range of solutions & services by providing a rare amalgamation of modern technology platforms and industry best practices


Travel Distribution

IGT has an answer to the dynamic needs of the travel distribution industry by providing wide-experience and domain-rich solutions


Hospitality

IGT’s robust solutions and services cater to the pronounced economic volatility and ever-changing business within the hospitality segment


Transportation

IGT helps address challenges like softening consumer demand and rising fuel costs  to simplify and improve the efficiencies