Today’s dynamic nature of travel business demands faster go-to market strategies. The fast pace of delivery inevitably brings in defects into the system. Any unmanaged defect or anomaly can impact both market share and customer satisfaction and can also cause revenue leakage.

IGT’s Defects to Stability solutions focuses on holistic problem solving by systematically identifying and controlling the factors that contribute to produce defects. By putting the combination of in-house developed and industry accepted tools and ISO certified processes, IGT can apply these solutions to reduce defects across your business processes.

• Sales Audit
• Teletype Rejects
• Dupes Handling
• Helpdesk
• Software Testing

• Improve Quality of Service
• Achieve faster time to market
• Achieve revenue retention of upto 95%
• Achieve and maintain 98% quality across all customer transactions
• Reduce defect elimination time and effort by upto 15%
• Achieve faster turnaround time for product enhancements
• Enhance internal efficiency by upto 50%