Revenue Management: Determining Airline Route Profitability with Automation

As the global travel routes multiply, the need for airlines to simultaneously grow while keeping operating costs to a minimum is immediate. In fact, one of the most defining factors for airlines is route profitability amounting upto 30-35% of overall revenue for major routes.  Integrated airline technology solutions that give a consolidated view in real-time of the variable costs and revenues can help implement the right profitability tactics for the long run. “Acc. to insiders, “few airlines are able to generate profits that are greater… Continue Reading →

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Travel Trends

We are in one of the most creative and critical eras of digital empowerment where every place, device, interaction and journey experience is now a touch point. In other words, the sum of the travel technology solutions, services and interactions provided across touch-points – pre travel, travel and post travel, is BIGGER than the destination itself. Digitalization of travel is impossible to ignore. In 2016, travel will go into overdrive with seamless services, connecting technologies, and redefining guest interactions. From crew assist technologies and infotainment… Continue Reading →

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Potential of an IoT in the future of Travel

The blurring of lines between the physical and virtual worlds, especially with the IoT, (Internet of Things) has created a seamless connection between organizations and their audiences. The remarkable speed at which it’s infiltrated each and every aspect of Travel industry from beacons to keyless entry, social to security and communications to collective intelligence has brought new-age challenges and opportunities. Today, one billion people in the world are using four billion connected things (IoT 2016). What’s the potential of an IoT solution in the Internet-of-Everything… Continue Reading →

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The Rise of Predictive Analytics in Hospitality

InterGlobe Technologies, highlighted the Top 12 trends for 2016 to impact the Travel Technology industry. The trends report titled IGT ‘The journey becomes the destination’ marked out the rapid integration of smart machines, connectivity and human behavior in driving millions of experiences across one seamless journey. Let’s look at how connected travel is impacting guest experiences for the hospitality industry. Data and digital are peas in a pod as revenue-driving analytics redefines experiences. From local experiences to keyless entry, hotels are pressed to deliver better,… Continue Reading →

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Connected and Intelligent World of Digitally Transformed Airlines

Airline industry is the lifeline of a well-connected global economy. In this digital era, Airline industry is leading the transformation taking place, covering the front-end processes for personalized customer services to the back-end ensuring smooth operations. To differentiate services and stay competitive, airlines look to make personalized offerings to their customers – from acquiring, serving and retaining their customer base. Airlines are the front-runners of digital transformation in embracing a whole new way to engage with customers. While copious amounts of information are being generated… Continue Reading →

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No traveller left behind – The Untapped Potential of Accessibility Testing

Today, Travel is an experience that starts when a person clicks and lands on your site or engages with your app. And there starts the journey to customize every need, whim and want of that traveller and his experience. From bleisure travellers to baby boomers, travel is increasingly personalizing its offerings by digitalizing it all. Well, almost every traveller. Until recently, about 1.1 billion people globally were unable or found it hard to access, book or manage their journey online. Who are these 1.1 billion?… Continue Reading →

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Grow Fast or Die Slow – The explosion of travel data

The increasing level of smartphone adoption and internet penetration has changed the way companies connect and engage with their customers. It has led to the evolution of ‘always on’ customer who wants to connect to the company anytime and anywhere he wants. This has not only increased the customer touch points and ZMOTs but has also snowballed into a demand for personalized experience. Initially, the only data with the travel companies was the travel itineraries of the passengers travelling. However with the evolution of the… Continue Reading →

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Sense, Simplify, Sell: Capturing more of the fare value chain

‘Change’ within aviation is a daily mechanism on three core aspects – Markets, consumer behaviour and market conditions. With the inclusion of ancillary services, negotiated fares and interlining , aviation’s progressively complex ecosystem can see up to 20 million fare changes in a single week. For airlines to be competitive and strategically ahead, means they need to have their pulse on the core 3 – and – especially when it comes to airfare filing and distribution.  (Register and get FREE POC from IGT) It’s the difference between… Continue Reading →

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Enterprise Mobility Adoption in the Workplace and Associated Challenges

Visit any contemporary organization, and the vision of an extremely connected, mobile workforce becomes a reality. More and more employees are using mobile devices – be it smartphones, tablets or even wearable technology like smart watches. Additionally, employees routinely access cloud services as well to conduct their day-to-day work. Combine these two and what you get is Enterprise Mobility Management (EMM) – the set of people, processes and technology focused on managing the increasing array of mobile devices, wireless networks, and related services to enable… Continue Reading →

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Data: 99:99:99 – 99% of all information, 99% of all people, 99% of the time

Early this year, the US East coast was engulfed in a severe snowstorm, labelled as one of the biggest of the century. Services were mobilized, warnings were sent out and cities were on high-alert. Governments and corporates worked to minimize damages, while companies changed strategies to maintain a competitive advantage. So why the reference to weather? Its another example of the growing power of predictive analytics. So how relevant is predictive analytics to Travel? Well, apply this same scenario to a travel provider.  “Preventive” rather… Continue Reading →

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