IT Helpdesk: Moving into strategic support for IT Services

With the rapid alignment of IT as a strategic investment and the digitization of work places has brought about bigger challenges and opportunities.   As organizations get more global, and dependencies on IT increases, the IT service desk has become more crucial as a specialized single point of contact for all IT requirements. But driving business transformation or transition can be a double-edged sword.  Looking inwards at the Travel industry with its multiple partners and stakeholders, the risk of tripping over technology can cause massive… Continue Reading →

Share thisShare on FacebookTweet about this on TwitterShare on LinkedInPin on PinterestEmail this to someone

Business Event Processing for z/TPF System

By Madhur Arya and Ashok Bhardwaj What is a Business Event? A business event is an occurrence of certain state in a system or software application that may be important to other sub-systems within the system or external systems or agents. Distributed systems have quite mature capabilities for business events that help a business to take agile decisions. Consider an inventory management system where critical levels of inventory need a trigger to take corrective measures – both in case of high levels or low levels. Such… Continue Reading →

Share thisShare on FacebookTweet about this on TwitterShare on LinkedInPin on PinterestEmail this to someone

z/TPF Migration: Easing the Transition – Part 2

By Madhur Arya. My last blog discussed the challenges faced in z/TPF migrations by companies worldwide and the ways to overcome them. In this concluding part, I will present a detailed z/TPF migration approach and share some best practices for a smooth z/TPF migration. A z/TPF migration approach Migration to z/TPF involves several tasks right from careful planning to rigorous testing of the complete solution before the actual implementation. Migration is not just porting of applications to a different platform but instead, requires a robust and… Continue Reading →

Share thisShare on FacebookTweet about this on TwitterShare on LinkedInPin on PinterestEmail this to someone

z/TPF Migration: Easing the Transition – Part 1

By Madhur Arya With IBM planning to end support for TPF V4.1, there is an urgent need of migrating TPF 4.1 systems to z/TPF systems effectively. The two part blog will discuss the challenges faced by companies in z/TPF migration and the ways to overcome them. It will also present a detailed z/TPF migration approach and list the important considerations while doing this migration. I will conclude by sharing some best practices for a smooth z/TPF migration. The changing IT landscape TPF has evolved from the Airlines… Continue Reading →

Share thisShare on FacebookTweet about this on TwitterShare on LinkedInPin on PinterestEmail this to someone