ENABLING BETTER TRAVEL
Scope of this Privacy Statement
Collection of personal information
Collection, export and usage of personal information enables IGT to serve you better by personalizing your experience. Such information would be collected with appropriate notice and consent, along with data protection authorities (if any), where required.
This information would be collected through your access and use of website or web-based applications, during conversations or correspondence with IGT representatives, or when you avail services or complete an online application form on IGT website.
IGT may collect personal information from you in connection with
- Profile creation
- Online verification for online services
- Information requests
- Marketing, newsletter or support subscriptions
- Job applications
- Visits on IGT websites
The types of personal information IGT may collect from you include:
- Personal and business contact information, such as name, address, email ID, mobile number;
- Other unique information such as contact preferences, educational and employment background, and any such similar information;
- Geo-location data such as your IP address;
- Details of the services or solutions you would have enquired for, together with any additional information necessary to deliver those services and solutions;
- Any information related to you that you provide to us directly through our websites or indirectly through the use of our websites, our representatives or otherwise.
If you choose a referral program on our site, we would require your friend’s e-mail address and other personal details like friend’s social media handle, contact information etc. to connect with your friend.
Please be aware that any information you submit via posts/comments including personal information, photographs etc. to any of the IGT’s social networking platforms that can be read, viewed, collected, or used by other users of these forums, could be used to contact you or to send you unsolicited messages, for purposes that neither you nor IGT have control over. IGT will not be held accountable for the personal information you may choose to provide in these forums.
In addition to the information you provide, IGT may also collect information from you indirectly through your visit to our website, or a website “powered by” another company on behalf of IGT, through data collection tools like website cookies, beacons or embedded web links. Certain traffic information may also be collected, such as your browser type and language, the address of the website from which you arrived and the number of times you access the site. The data collection tools may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e., links you click, the pages you view or other actions you take in connection with IGT website or “powered by” websites). This information may also be used in connection with the communications sent from IGT. IGT may also collect information from these communications when you open the email or click on a link contained in the email.
IGT can also collect information from public forums or other commercially available sources that it deems credible. Such information may include your name, email address, interests, preferences or other demographic/profile data. This information that would be collected from public or commercial available sources may be used along with the information that has been collected when you visit our sites. For example, IGT may compare the geo location that has been acquired from commercial sources like IP address collected by data collection tools to derive your general geographic area.
Wherever necessary, IGT may use any information that is provided by you or your employer, together with information from public forums or other offline/online sources, to conduct due diligence checks on business contacts.
IGT may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to surveys or information about how users are using our websites, solutions or services.
3. How we use your information
IGT may use the collected information to:
- manage its relationship with the information provider
- prevent and detect security threats or frauds or other such malicious activities
- communicate with the information provider about IGT services or support and send marketing- related communication
- improve and develop solutions and services through quality control, research and data analysis activities
- update users on new services and benefits
- measure performance of marketing initiatives like banner clicks, ads or other websites “powered by” another company on IGT’s behalf
- answer enquiries or help provide information, support or advice about existing and new solutions or services
- personalize some IGT pages according to the information collected through the means mentioned in section 2
- assess and improve the performance of IGT websites based on the collected information
- to keep the user details updated
- to process and respond to any complaint made by the users
Salary details, identification numbers or other sensitive personal information is not used for any other purpose by IGT and will not be kept longer than necessary for providing the services.
4. How we share your information
IGT will not sell, or lease your personal information to others except as described in this Statement. IGT shares personal information in the following ways:
IGT may also transfer your personal information to other IGT-owned business entities. By accessing IGT websites or by providing IGT with your personal information, you consent to the transfer of personal information throughout the global IGT network of entities.
Except as described in this statement, IGT will not share the personal information you provide to IGT with non-IGT third parties without your permission, unless to: (i) respond to duly authorized information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of IGT or its subsidiaries; or (v) protect the rights or personal safety of IGT, our employees, and third parties on or using IGT property when allowed and in line with the requirements of applicable law.
IGT may decide to sell, buy, merge or otherwise reorganize businesses in some countries depending on strategic or other business reasons or as circumstances may arrive. Such a transaction may involve the disclosure of personal information to prospective or actual buyers or purchasers, or the receipt of it from sellers. IGT will make sure to seek appropriate protection for information in these types of transactions.
6. Your choices and selecting your privacy preferences
IGT gives you the choice of receiving a variety of information that promotes our solutions and services. You can subscribe to receive certain service-specific information and also choose to receive IGT general communications. We give you a choice regarding your delivery preference of IGT general communications such as email, telephone, or mobile device etc.
You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods as mentioned in section 2.
7. Access to and accuracy of your information
IGT strives to keep your personal information accurately recorded. We have implemented technology, processes and management policies to help maintain data accuracy. IGT provides individuals with reasonable access to personal information that they provided to IGT and the ability to review and correct it or ask for blockage, deletion, or anonymization as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change your filled personal information, you can return to the web page where you originally submitted your data and follow the instructions on that web page, use login details provided by IGT or mail us at email@example.com
8. Keeping your personal information secure
IGT takes the trust you place in us very seriously. To prevent unauthorized access and maintain data sanctity, IGT utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information collected and used for processing. IGT retains data only as required and while it has a legitimate business purpose. Also, the personal information that is provided to us is stored on computer systems located in controlled facilities which have limited access.
9. Changes to this Statement
10. Contacting us
We value your opinions. If you have comments , questions, concerns or complaints about our Privacy Statement regarding our collection and use of your data, please send them to the IGT Privacy Office or write to us at the appropriate address below. We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable period of time after receipt of your complaint to address your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
This document was last updated on 5th September, 2014