ENABLING BETTER TRAVEL
Product Implementation & Integration
To achieve competitive advantage, travel companies are increasingly looking towards adoption of technology-driven business models to build their enterprise IT architecture. Products and pre-packaged business applications could be best suited for facilitating cutting edge technologies in airlines, hotels, OTA’s and TMC’s etc.
IGT provides product integration and implementation services for business applications and products to warrant the business outcomes of IT strategy initiatives.
- IGT Offerings
- Business Value
IGT leverages expertise in business applications and travel technologies to improve operational efficiency, gain agility and flexibility across IT systems. IGT offers the below-mentioned services:
- Product Selection Advisory
- Business Process Transformation
- Product Implementation
- Custom Integration
- Migration and Testing
- Roll Out & Change Management
- End User Training
IGT provides these offerings across the following products:
SAP helps airlines in improving efficiencies throughout the value chain and find opportunities to save costs and increase revenues. This is achieved by accessing the right information at the right time to make informed decisions and optimally manage assets.
IGT’s SAP framework suite for airlines provides reporting and simulating functionality to enable a clear and accurate view of financial situation of both management & statutory requirements. Specialized accelerators created by IGT for airlines enable best-in-class analysis on route profitability and other business insights.
Other CRMs :
It is imperative for travel companies to get a single view of the customer from multiple data sources to provide personalized and seamless service to travelers. A seamlessly integrated CRM helps in achieving this objective.
IGT helps travel companies in evaluating their business needs viz-a-viz packages available, development for customization & integration, maintenance and support of CRM packages.
IGT’s expertise spans CRM packages like Oracle Siebel CRM, Oracle CRM On Demand, Microsoft Dynamics CRM etc.
- Extensive travel domain experience enabling end-to-end functional coverage of product integration
- Increased cost savings across integration testing lifecycle with 50% reduction in testing efforts due to re-usable business process test case repository
- 150% Increased test coverage with best practices across multiple SAP implementations and upgrades
- 15% Reduction in operating costs due to real-time monitoring with SAP implementation & DOC module